Shipping & Delivery Information

At Sadguru Global Trade, we are committed to delivering premium-quality Indian food products safely and efficiently to our customers and business partners worldwide. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding domestic and international shipments.

Order Processing

Once an order is confirmed, our team begins processing it promptly to ensure timely dispatch.

• Bulk and export orders may require additional processing time depending on product quantity, packaging requirements, and destination country.
• Processing times may vary during peak seasons, holidays, or due to unforeseen circumstances.

Customers will be informed if additional time is required.

Domestic Shipping

For orders within India:

• Products are shipped through trusted logistics and courier partners.
• Delivery schedules may vary based on location and courier service availability.

International Shipping

Sadguru Global Trade specializes in exporting Indian food products to international markets.

• Shipping timelines vary based on destination country, customs clearance procedures, and transportation methods.
• Delivery estimates are provided during order confirmation whenever possible.
• International orders may require additional documentation and regulatory compliance depending on the importing country.

Shipping Charges & Export Documentation

Shipping costs are determined based on product quantity, package weight, destination location, shipping method, and export documentation requirements. Applicable shipping charges will be communicated before order confirmation.

For international shipments, we may provide necessary export-related documentation as required for the shipment process, including:

• Commercial Invoice
• Packing List
• Export Documentation
• Product Information Documents (where applicable)

Specific requirements may vary by destination country.

Delivery Timeframes

Estimated delivery times are provided for reference only. Actual delivery times may vary due to:

• Customs Clearance Procedures
• International Trade Regulations
• Weather Conditions
• Transportation Delays
• Public Holidays
• Logistics Network Disruptions

While we strive for timely deliveries, delays beyond our control may occasionally occur.

Customs, Duties & Taxes

For international shipments:

• Import duties, customs charges, taxes, and local regulatory fees are the responsibility of the buyer unless otherwise agreed.
• Customers are responsible for complying with import regulations in their respective countries.
• Any delays caused by customs authorities are beyond our control.

We recommend consulting local customs authorities before placing an order.

Shipment Tracking & Packaging Standards

Where tracking services are available, customers may receive shipment tracking details after dispatch. Tracking information allows customers to monitor the progress of their shipment until delivery.

We take special care to ensure products are packaged securely for transportation. Our packaging focuses on product protection, freshness retention, hygiene standards, and export compliance.

Delivery Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Please ensure correct name, full address, postal code, contact number, and country information.

Sadguru Global Trade shall not be responsible for delays or delivery issues resulting from incorrect shipping details provided by the customer.

Damaged or Lost Shipments

If a shipment arrives damaged or if there are delivery concerns:

• Customers should notify us as soon as possible.
• Supporting photographs and shipment details may be requested.
• We will work with the relevant shipping partners to investigate the matter and provide appropriate assistance.

Order Changes & Cancellation

Requests for order modifications or cancellations must be submitted before the order has been processed and dispatched. Once an order has entered the shipping process, changes may not be possible. Approval of cancellation requests will be subject to order status and applicable conditions.

Force Majeure

Sadguru Global Trade shall not be held responsible for shipping delays or non-performance caused by circumstances beyond reasonable control, including but not limited to: natural disasters, government restrictions, port congestion, transportation disruptions, strikes, public emergencies, and customs delays.

Our Commitment

We are dedicated to providing reliable shipping solutions, secure packaging, and professional export services to ensure our products reach customers in excellent condition. Our goal is to deliver authentic Indian flavors worldwide while maintaining the highest standards of service and customer satisfaction.